OUR GUARANTEE TO YOU
Cenzo does its best to ensure that you are satisfied with every purchase. However, should any item fall short of your expectations for any reason, return it to us unused and we will refund your money or exchange it for you – whichever you choose.
Monogram Returns – one you personalize a Cenzo it’s your, however, it is still covered under warrantee.
Cenzo products are guaranteed to be free of manufacturing defects for up to 2 years from your purchase date. If you experience any problems while your bag is under warrantee please contact us at firstname.lastname@example.org.
SEND RETURNS AND EXCHANGES TO:
297 State Street
North Haven, CT 06473
No RA is required but please include a short note with the model and color bag that you would like to exchange with.