FREE UPS GROUND SHIPPING

Contact Cenzo

EMAIL US FOR HELP WITH ANYTHING

To keep our prices as low as possible Cenzo leather bags can only be ordered online through CenzoBags.com and Amazon.  Cenzo pricing is transparent across all channels.

If you have any questions or concerns along the way please e-mail the Floto customer service team at customerservice@floto.com.

Phone operators are available 7 days a week from 8 a.m. – 12 p.m. EST :  1-800-276-2717

HOW TO TRACK YOUR ORDER:
Monogram orders take 1-2 weeks to receive. You can expect a tracking email from floto.com within 2 business days of your purchase. If you do not receive a tracking email within 2 business days please email us at customerservice@floto.com and we will track your order for you.

RETURNS:
Please send your item to the address below within 60 days of receipt and we will credit your account within 4-7 days of receipt.

Floto / Cenzo Returns
297 State Street
North Haven, CT 06473

To keep Cenzo prices as low as possible we do not offer free return labels.

If you have any problems with an order that you recently received please email us at customerservice@floto.com

Thank you! Grazie!