Return Policy

Monogram items cannot be returned. If eligible for return, please fill out the Cenzo Return Form and send your item to the address below within 60 days of receipt and we will credit your account within 4-7 days.  We do not charge any restocking fees.

Cenzo / Floto Returns
23 Hanford Place
Norwalk, CT 06854

To keep Cenzo prices as low as possible we do not offer free return labels.

If you have any problems with an order that you recently received please email us at

Thank you! Grazie!